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Registration Policies

Course Fees

Fees are payable at the time of registration. Course materials will not be shipped without payment arrangements being made. For public course sessions, fees include facilitation by an approved Trainer, Pre-Course reading material, comprehensive course materials, Official Guide, sample exam exercises, official Accreditation Exam and fees, seminar supplies and certificate of completion from Russona and a credential of accreditation from certification bodies (as appropriate) if pass results are obtained.

Cancellation Policy

For all training sessions, Russona requires four (4) weeks’ notice of cancellation. No refunds will be issued for withdrawal or cancellation. If cancellation is received four (4) weeks prior to course start date, Russona will offer a credit equivalent to the initial course fees. Credit shall be applicable for future course registration. The credit will be valid for a period of six (6) months from date of cancellation and shall be considered null and void after expiry date.

A substitute may be sent if the original person registered cannot attend and if notification of the substitution is received at least two (2) weeks prior to course start date. All substitute participants will be expected to complete any pre-course reading requirements. All course material or official course guide received by initial registrant must be delivered to substitute by original registrant. A new registration form must be submitted to Russona.

Russona reserves the right to re-schedule and/or cancel courses based on the number of registrations received. Russona will remit a credit to all registrants for the full amount of course fee paid which can be redeemed or applied to other course dates, credit shall be valid for a period of twelve (12) months. No other refund will be issued.

Copyrights

Course attendees may receive material that is copyright to Russona Consulting Corp., PMI, APMG, AXELOS, or other material used under authorized licence. Course attendees agree not to copy, store, or reproduce pre-course and course material without written permission from Russona Consulting Corp.

Special Requirements

Russona can also make arrangements to assist with medical or access and mobility issues. Special dietary requests require at least one (1) week’s notice in advance of the course start date. All special requirements should be detailed in writing on the registration form.

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